Mary Kay Ash famously said, "It takes 10x more work to net NEW clients then it does to maintain current ones." Lets discover more about this together!
Mary Kay Ash famously taught to treat every woman we meet as if they have a sign around their neck that says "Make Me Feel Important".
When we take this to heart and help show small acts of kindness and appreciation to our clients we can build a business that has retention beyond our understanding.
Women love to be appreciated, nurtured and cherished. If you are a new consultant the following tips are great to incorporate from the beginning of your business; if you are seasoned there is never a better time than now to begin!
Haven't you ever been to a beauty counter and as you were getting ready to make a purchase they told you about the current "Gift With Purchase?" Its usually a bag of some kind and at that very moment when the sales representative told you about it you couldn't imagine your life without it! We are implementing this exact strategy in our businesses!
Listen to this 7 min audio message from Holly: https://www.voxer.com/v/51f17747e9
Check out the top selling products
Participate in the Preferred Customer Program (PCP) each quarter! This is an opportunity for you to mail catalogs to your clients each quarter & keep them in the loop of whats new! For only .65 per catalog! What a steal!
Touch base with Holly each quarter for ways to enroll your clients in trying the new season products!
Now you have an incentive program that will give your customers rewards all year long!
Join me in the explanation of the Customer Service Notebook
Check out this 20 minute video and learn how to put your business in maintenance mode. This will help you retain the business you have built and keep your residual income!